The Client Attorney Assistance Programs are designed to serve members and the public with an all-inclusive intake approach to complaints, which cooperates with and refers to the Peer Assistance Program, the Disciplinary Board, Fee Arbitration Program, Client Protection Commission, Lawyers Assistance and other programs.
The Program offers:
information to callers on communication issues, lawyer fees, confidentiality, termination, returning of files, and how to file a formal complaint;
staff support to the Fee Arbitration Service in handling disputes between clients and attorneys regarding attorney fees;
processes complaints appropriate for referral through the Peer Assistance program;
For more information call 1-800-876-6657 or (505) 797-6068.